1. Shipping charges
Shipping is free across India on all drones, accessories and bundles. We insure every shipment for its full invoice value. There are no hidden handling or packaging charges.
We currently ship within India only. For export enquiries, contact us before ordering — drone exports are subject to DGFT and SCOMET controls and are handled case by case.
2. Dispatch time
- Orders verified before 2:00 PM IST on a working day are normally dispatched the same day.
- Large or regulated systems — Matrice series, Agras sprayers, RTK ground stations — may take 24–48 hours for protective packing and, where applicable, battery-transport documentation.
- Enterprise and quote-based orders dispatch to the schedule agreed in the quotation.
- Orders are dispatched only after our team has verified the order by phone. Please keep your number reachable.
3. Delivery time
| Destination | Typical delivery after dispatch |
|---|---|
| Metro cities | 2–3 business days |
| Tier 2 and Tier 3 cities | 3–5 business days |
| Remote areas, hill stations, North East | 5–7 business days |
These are working-day estimates from our logistics partners — Blue Dart, Delhivery and DTDC — and not guarantees. Weather, strikes, regional restrictions and public holidays can extend them. Lithium batteries travel by surface transport on some routes, which can add a day or two.
4. Tracking
You receive a tracking number by SMS and email as soon as the consignment is handed over. If tracking has not updated for 48 hours, contact us and we will chase the carrier on your behalf.
5. Cash on delivery
- COD is available on eligible orders up to the limit shown at checkout.
- Our logistics partner collects the full invoice value at the door in cash, card, UPI or bank transfer.
- You may open and inspect the package before paying. If the contents do not match the invoice, refuse the shipment and tell us the same day.
- Repeated refusal of COD shipments may result in COD being disabled for future orders.
6. Receiving your shipment
- Check the outer packaging for damage before signing. Note any damage on the carrier's delivery sheet.
- Film the unboxing where you can — it makes a transit-damage or shortage claim far quicker to settle.
- Report shortages or transit damage within 48 hours of delivery, and any dead-on-arrival fault within 7 days, per our Cancellation & Refund Policy.
7. Addresses and failed delivery
Please give a complete address with a landmark and a reachable phone number. Carriers make up to three delivery attempts. If all three fail, or the address is incorrect, the consignment returns to us; re-dispatch is chargeable at actual freight. Address changes are possible only before dispatch.
8. Regulated equipment
Counter-UAS and anti-drone systems ship only to authorised Government of India agencies against a valid End-User Certificate, to the address named on that certificate, and often by a specified carrier. Timelines are agreed per order and are not covered by the estimates above. See the Anti-Drone Compliance Notice.
Aircraft above 250 g must be registered on the Digital Sky platform by the operator after delivery. We supply the details you need to complete that registration; we cannot complete it for you.
9. Questions
Email support@dronecentral.in or WhatsApp +91 70225 26509 with your order number. We reply within one business day.